International Journal of Advanced Research in Computer and Communication Engineering

Abstract: The rapid growth of digital healthcare services has transformed the way patients access medicines and medical assistance. However, conventional online pharmacy platforms often lack intelligent decision-making, personalized assistance, and proactive medication management features. This paper presents an AI Powered Online Pharmacy System that integrates automated prescription management, 24/7 chatbot-based assistance, and a smart medication reminder module to enhance user experience, safety, and adherence to prescribed treatments. The proposed system leverages artificial intelligence and web-based technologies to enable seamless interaction between patients, pharmacists, and healthcare data. Optical character recognition (OCR) and machine learning techniques are used to process uploaded prescriptions, while a natural language processing (NLP)-based chatbot provides real-time support to users. A rule-based and AI-assisted reminder engine ensures timely medication alerts, reducing the risk of missed doses. The system is evaluated through simulated user scenarios, demonstrating improvements in response time, order accuracy, and medication adherence when compared to traditional online pharmacy systems.

Keywords: Artificial Intelligence, Online Pharmacy, Prescription Management, Chatbot Assistance, Smart Reminder, Healthcare Automation, Web-Based System

Downloads: | DOI: 10.17148/IJARCCE.2026.15187