Abstract: The Flexy Store People Counting and Assistance System is a cutting-edge solution designed to enhance customer management, optimize operations, and improve resource allocation in retail environments. By leveraging advanced technologies such as IoT sensors, machine learning algorithms, and computer vision, the system accurately monitors the number of people entering, exiting, and moving within a store. Strategically placed cameras capture video feeds, which are analyzed using computer vision techniques to ensure precise people detection and movement tracking, while prioritizing privacy and anonymity.
One of the system's key features is its ability to provide real-time occupancy updates. Store managers can monitor foot traffic patterns, identify peak hours, and analyze customer flow, enabling data-driven decisions regarding staffing, inventory placement, and store layout optimization. This valuable insight allows businesses to allocate resources effectively, minimizing overcrowding and enhancing operational efficiency. In addition to people counting, the system incorporates a dynamic customer assistance feature. By identifying areas with higher customer density or potential bottlenecks, the system alerts staff to provide immediate assistance where it is needed most. This not only ensures a smoother shopping experience but also increases customer satisfaction and loyalty.
The Flexy Store system is highly scalable and adaptable, making it suitable for a wide range of retail establishments, from small shops to large retail chains. Its modular design allows seamless integration with existing infrastructure, while its robust analytics dashboard offers actionable insights that help businesses respond quickly to changing market demands.
The Flexy Store system is highly scalable and adaptable, making it suitable for a wide range of retail establishments, from small shops to large retail chains. Its modular design allows seamless integration with existing infrastructure, while its robust analytics dashboard offers actionable insights that help businesses respond quickly to changing market demands. In today’s dynamic and competitive retail landscape, the Flexy Store People Counting and Assistance System stands as a vital tool for businesses seeking to maximize efficiency, improve customer experience, and achieve a competitive edge.
Keywords: Flexy Store, people counting , face reading algorithm, IoT
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DOI:
10.17148/IJARCCE.2025.14366
