Solving the Problems in Sharing the Information in ERP Implementation Systems

Abstract: Enterprise Resource Planning Systems, usually referred as ERP, is one of the largest areas in Software Implementation. ERP Systems are systems, which are used to manage the information and functions in a company. It is also used to solve a lot of business problems and to transfer the knowledge in a particular business environment effectively into a database, where information can be connected together. ERP Systems are also used where information are need to be shared easily and securely. The best known ERP Systems are SAP, PeopleSoft, Oracle Applications and J.D. Edwards. As ERP Systems can help in business growth, companies tend the implement the same. As Implementation of these ERP Systems, would lead to modifications within an organization, there is a possibility of sharing redundant information. Due to unskilled employees, it becomes difficult to implement an ERP System, and it requires a complete knowledge transfer, which includes a step-by-step process for each flow of information. The difficulties in transferring this knowledge between employees, customers and within departments in an Organization can be solved using the Knowledge Management, which might support this ERP Systems. This paper discusses about the Knowledge Management process, which could help in solving the problems in sharing the information in ERP Implementation Systems.

Keywords: Enterprise resource planning (ERP), Knowledge Management (KM), Enterprise System (ES).