The influence of blockchain technology and high- involvement human resource practices on supply chain resilience and organizational performance

Abstract: The rising global competition and turbulent business environment have enabled organizations to develop resilient and crisis induced supply chain strategies. Therefore, current study strives to understand how blockchain technology, artificial intelligence and high involvement HR practices impact supply chain resilience and organizational performance. Moreover, moderating effect of environmental dynamism is examined between the relationship of supply chain resilience and organizational performance. The research model is empirically tested with 293 responses collected from managers working in manufacturing firms. Research framework is developed following positivist research paradigm. Data are computed through structural equation modeling approach. Results of the empirical analysis have revealed that blockchain novelty, blockchain efficiency, artificial intelligence, employee skills, employee incentives and employee participation explained 𝑅2 51.1% variance in supply chain resilience. Therefore, environmental dynamism and resilience have explained 𝑅2 48.8% variance in organizational performance. The findings of this research have suggested that policy makers could enhance supply chain resilience through blockchain novelty, blockchain efficiency, artificial intelligence, employee skills and employee incentives. Moreover, this study has suggested that if logistics firms comprise characteristics of environmental dynamism they would have better ability to work in uncertain environment. This research is pioneering as it has examined the impact of blockchain novelty and blockchain efficiency towards supply chain resilience. Similarly, developing an integrative resilient logistic research model with blockchain technology, artificial intelligence, high involvement HR practices and environmental dynamism makes this research more unique and valuable.

Keywords: Blockchain novelty; Blockchain efficiency; Artificial intelligence; High involvement HR practices; Supply chain resilience; Environmental dynamism.