Abstract: Internet of Things (IoT) is a new trending phase of technology. IoT refers to communication and connectivity between things such as technological devices, actuators, sensors, and people or processes with unique identifiers. The importance of IoT is to improve the daily living standards of an average user. IoT is made for the people and used by the people for many reasons such as improved health, business innovations, and personal health trackers. Examples of IoT applications and services today include Smart thermostats like NEST, connected cars like Car2Go, activity trackers like BASIS, smart outlets like Belkin, Parking sensors like street line and so much more services being developed. The main goal of this study is to identify the challenges users face in understanding IoT and monitoring it as it undergoes change through self-adaptation. In this paper, an observational study is conducted. Within the study, two data collection methods were used; observational of the users and post observation questionnaires. The observational study was done by video recording users while using the IoT application. This was to obtain information about the IoT.
Keywords: User requirements, Internet of Things, Observational study, Software engineering
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DOI:
10.17148/IJARCCE.2020.91116
