International Journal of Advanced Research in Computer and Communication Engineering

Abstract: In our recent years, we have faced the problem of a gap between the non-governmental organizations (NGOs) and society has become increasingly vital for addressing community-level issues such as sanitation, waste management, water leakage, and environmental degradation. However, the absence of a unified digital platform often leads to fragmented communication and inefficient issue resolution. JanMitra is a next-generation AI-powered social connection platform designed to bridge this gap by connecting societies, NGOs, and government bodies within a single ecosystem. The system leverages Artificial Intelligence (AI) for image recognition to automatically identify the nature of a reported problem—such as garbage accumulation, water leakage, or road related problem and intelligently routes the complaint to the verified and registered NGO. The platform features a mobile application for residents and society heads, a web dashboard for NGOs and government organizations, and a core backend engine that handles AI-based classification, routing, and analytics.

Keywords: Artificial Intelligence, Image Recognition, NGO Collaboration, Civic Engagement, Smart Society, Social Innovation.

Downloads: | DOI: 10.17148/IJARCCE.2025.1412152