Abstract: Digital technologies have changed the way organisations and educational institutions communicate and collaborate. Video conferencing and virtual meetings have become indispensable tools for remote communication, especially following the COVID-19 pandemic, which restricted physical meetings and in-person schooling worldwide. This research explored the motivation, adoption, and impact of video conferencing and virtual meetings in organizations in developing countries. A desk review was done to build on peer reviewed existing knowledge, identify factors for adoption, motivation, impact of digital technologies in the current literature and provide a comprehensive overview of the research topic. The findings revealed that, while video conferencing provided flexibility and is cost savings, challenges like limited infrastructure, financial constraints, internet reliability and digital literacy hinder its full functionality. Improvements in digital infrastructure and increased internet accessibility help to facilitate the adoption of video conferencing and online meetings. The benefit is significant, with improved collaboration, lower travel expenses, and streamlined processes. There is need to emphasize the significance of deliberate investment in technology to foster long-term growth in developing countries.
Keywords: Video conferencing, virtual meetings, motivation, adoption, impact, developing countries
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DOI:
10.17148/IJARCCE.2024.131002
