Abstract: Myriad challenges exist in the healthcare sector, including personnel shortages, increasing costs, the need for timely decision-making, big data, competition, lack of proper infrastructure, and many others. While the sector is growing, knowledge management is emerging as a critical field that will assist in dealing with these existing and emerging challenges to improve outcomes and performance. A functional knowledge management framework is expected to improve productivity, quality, and patient care by offering the correct information to the right people at the right time. This paper analyzes the function of knowledge management in the healthcare sector, accentuating the methods through which it enhances clinical outcomes. The study provides insights into the best practices and challenges that healthcare organizations have experienced in adopting knowledge management strategies successfully through evaluating the literature in the domain and identifying various information-sharing techniques. The outcomes from this systematic review of literature point to benefits that can be drawn through the proper use of knowledge management in reducing errors in medication, improving collaboration, and supporting knowledge sharing.
Keywords: Knowledge management, clinical outcomes, healthcare organizations, knowledge sharing.
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DOI:
10.17148/IJARCCE.2024.131001
